Starbucks Barista Uses Sign Language with Deaf Customer
Earlier this week, 28-year-old Rebecca King of St. Augustine, FL, visited a local Starbucks and ordered coffees like anyone normally would.
After the barista cheerily asked “What can we get started for you today?” over the intercom, King did not respond. About 15 seconds pass before the barista, 22-year-old Katie Wyble, proceeded to turn on a monitor, similar to a Facetime or Skype call. King and Wyble began to use sign language with each other, completing the order for two coffees successfully.
Wyble studied American Sign Language in high school after falling in love with it at a very young age. “I think more people need to know about what we’re doing because it moves customer service to a whole new level.”
The Florida School for the Deaf and Blind is located in St. Augustine so having the option to order via sign language is extremely beneficial to the community. King was ecstatic, saying on Facebook in regards to the below video, “Share it away! We can change the world!”
These advancements and new technologies make life so much easier for those with disabilities.
So for those who know I use sign language, know how much I love the language and how excited I was when I got to use the…
Posted by Katie Wyble on Tuesday, November 3, 2015